Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the website and services provided by microtrixum AG ("we", "our", "us", "microtrixum"). By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these terms, you may not access our website or use our services.

Company Information

microtrixum AG is a company registered in Austria with the following details:

• Company Name: microtrixum AG
• Registration Number: FN369852a
• VAT Number: ATU36254197
• Registered Address: Rotenturmstraße 91, 1068 Vienna, Austria
• Email: legal@microtrixum.pro
• Phone: +43 14985832

Acceptance of Terms

By accessing and using microtrixum's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

Description of Services

microtrixum provides enterprise data performance monitoring tools and related services including:

• Real-time performance monitoring solutions
• Enterprise analytics and reporting tools
• Compliance and security monitoring services
• Infrastructure optimisation consulting
• Technical support and maintenance services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to our systems or services
• Not use our services to transmit harmful, offensive, or illegal content
• Respect the intellectual property rights of microtrixum and third parties
• Maintain the confidentiality of any login credentials or access information
• Comply with all applicable laws and regulations

You are responsible for all activities that occur under your account or through your use of our services.

Intellectual Property

All content, features, and functionality on our website and in our services, including but not limited to text, graphics, logos, software, and design, are the exclusive property of microtrixum or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as expressly permitted by these Terms.

Any feedback, suggestions, or improvements you provide regarding our services may be used by microtrixum without restriction or compensation.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

Payment Terms

For paid services, payment terms will be specified in separate service agreements or invoices. Unless otherwise specified:

• All fees are quoted in Euros (EUR) and are exclusive of applicable taxes
• Payment is due within 30 days of invoice date
• Late payment may result in suspension of services
• Refunds are subject to our refund policy as specified in service agreements

Service Level and Availability

While we strive to provide reliable and continuous service, we do not guarantee that our website or services will be available at all times or free from interruptions, errors, or defects.

We may perform maintenance, updates, or improvements that may temporarily affect service availability. We will make reasonable efforts to provide advance notice of planned maintenance.

Limitation of Liability

To the maximum extent permitted by law, microtrixum shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorised access to or use of our servers and/or personal information
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or similar harmful components transmitted through our services
• Any errors or omissions in content or for any loss or damage incurred as a result of the use of content

Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount paid by you to microtrixum in the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless microtrixum, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from:

• Your use of and access to our services
• Your violation of any term of these Terms
• Your violation of any third-party right, including intellectual property rights
• Any harmful act towards any other user of our services

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law principles.

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria.

If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

You may terminate your use of our services at any time by discontinuing your use of our website and services.

Upon termination, your right to use our services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the sole and entire agreement between you and microtrixum regarding our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Contact Information

If you have any questions about these Terms of Service, please contact us: